Privacy policy

Last updated: October 7, 2026

2Mountain-Development GmbH - Gooter-Golf.com operates this shop and website, including all related information, content, features, tools, products and services, in order to provide you, our customer, with a curated shopping experience (the "Services"). 2Mountain-Development GmbH - Gooter-Golf.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and you agree to the collection, use and sharing of your information as described in this Privacy Policy.

What personal information we collect or process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information, as well as inferences drawn from this personal information:

• Contact details including name, postal address, billing address, shipping address, phone number and email address.
• Financial information including credit, debit card and financial account numbers, payment card information, financial account information, transaction details, type of payment method, payment confirmation and other payment details.
• Account information such as username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information including information about how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
• From our service providers including when we engage them to enable certain technology and when they collect or process personal information on our behalf.
• From our partners or other third parties

How we use your personal information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

• Providing, tailoring and improving the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfil your orders, remember your preferences and items you are interested in, send notifications related to your account, process returns and exchanges and to create and otherwise manage your account, organise shipping, enable you to write reviews and create a curated shopping experience for you, for example by recommending products to you based on your purchases. This may also include using your personal information to better tailor and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services online for the Services or other websites, including based on items previously purchased or placed in your cart and other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a safe payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety and to secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with you. We use your personal information to provide you with customer support and improve our Services, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors or other third parties to perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised ads with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Services used and legal bases

To operate this online shop, we use in particular the following services:

• Shopify (Shopify International Limited, Ireland): operation of the online shop, order and customer management. Legal basis: performance of a contract (Art. 6(1)(b) GDPR) and legitimate interest in a secure, functioning shop (Art. 6(1)(f) GDPR).
• Payment providers depending on the payment method selected: Shopify Payments (credit card, Apple Pay, Google Pay, Shop Pay), PayPal, Klarna (purchase on invoice, instalment payments) and eps bank transfer. The data required for payment is transmitted to the respective provider. Legal basis: Art. 6(1)(b) GDPR.
• Shipping: we pass on your name, delivery address and, where applicable, contact details to the parcel and freight carriers we commission, to the extent necessary for delivery (Art. 6(1)(b) GDPR).
• Statistics and marketing only with your consent via the cookie banner: Google Analytics 4 and Google Ads (Google Ireland Limited), Meta Pixel (Meta Platforms Ireland Limited) and TikTok Pixel (TikTok Technology Limited, Ireland). Legal basis: consent (Art. 6(1)(a) GDPR, § 165(3) TKG 2021 or § 25(1) TDDDG, as applicable). For the Meta Pixel, see the section "Joint controllership for the Meta Pixel". You can withdraw your consent at any time via the "Cookie settings" link in the footer.
• Live chat (Tidio LLC): if you use the chat, we process your messages in order to answer your enquiry (Art. 6(1)(b) or (f) GDPR).
• Trusted Shops (Trusted Shops SE, Cologne): display of the trust seal and reviews as well as buyer protection and review invitations (Art. 6(1)(f) GDPR or, where required, your consent).
• Newsletter: details can be found in the section "Newsletter".
• Address verification and autocompletion ("AddressHero" app): when you enter your delivery and billing address, we use an address service app that processes your address entries to verify and complete them so that your order can be delivered correctly. Legal basis: performance of a contract (Art. 6(1)(b) GDPR) and legitimate interest in error-free delivery addresses (Art. 6(1)(f) GDPR). The provider processes the data on our behalf (Art. 28 GDPR).
• Sales via the Amazon marketplace: details can be found in the section "Sales via the Amazon marketplace".

Where data is transferred to providers outside the European Economic Area, this takes place on the basis of an adequacy decision of the European Commission or appropriate safeguards such as the EU Standard Contractual Clauses. Specifically:

• Shopify: data may also be processed by Shopify in Canada and the United States. The basis is the adequacy decision for Canada or the EU-US Data Privacy Framework where the recipient is certified, and otherwise the EU Standard Contractual Clauses.
• Google (Analytics, Ads) and Meta (Pixel): transfer to the group companies in the United States on the basis of the EU-US Data Privacy Framework (adequacy decision of the European Commission of 10 July 2023) where the respective company is certified, and additionally on the basis of the EU Standard Contractual Clauses.
• TikTok: transfer to group companies outside the EEA on the basis of the EU Standard Contractual Clauses and additional safeguards implemented by the provider.
• Tidio: where data is transferred to group companies or sub-processors in the United States, this takes place on the basis of the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
• PayPal: transfer to group companies outside the EEA on the basis of the EU Standard Contractual Clauses or the provider's binding corporate rules.
• Address service app and Amazon marketplace: where data is processed outside the EEA, this takes place on the basis of the EU-US Data Privacy Framework or the EU Standard Contractual Clauses.

You can request a copy of the respective safeguards using the contact details provided below.

Retention period: we retain order and invoice data for seven years on the basis of retention obligations under tax and corporate law (§ 132 BAO, § 212 UGB). We delete other personal data as soon as it is no longer required for the respective purpose or you withdraw your consent, unless a statutory retention obligation applies.

Newsletter

If you subscribe to our newsletter, we process your email address (and your name, if provided) in order to send you information about our products, offers and news by email. The legal basis is your consent (Art. 6(1)(a) GDPR in conjunction with § 174 TKG 2021 or § 7 UWG, as applicable). We may ask you to confirm your subscription via a confirmation link in an email. Subscription and dispatch take place via our shop system Shopify or an email service provider engaged by us, which acts as our processor in this respect. You can withdraw your consent at any time with effect for the future, for example via the unsubscribe link in every email or by email to office@2mountain-development.com; the lawfulness of the processing carried out until then remains unaffected. We store your data until you withdraw your consent; to prove consent and unsubscription, we may retain this information beyond that for the duration of possible claims (Art. 6(1)(f) GDPR). Participation in the newsletter is voluntary and not required for purchases.

Joint controllership for the Meta Pixel

If you consent to marketing cookies via the cookie banner, we use the Meta Pixel including the Conversions function (Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland). In doing so, data about your activities in our shop (for example products viewed, cart, purchase), your IP address and browser or device identifiers are transmitted to Meta. We are jointly responsible with Meta Platforms Ireland Limited for the collection and transmission of this data to Meta (Art. 26 GDPR). Meta is solely responsible for any further processing after transmission. An arrangement on joint controllership applies between us and Meta (Controller Addendum); under it, Meta is responsible for providing you with the information under Art. 13 GDPR on processing by Meta and your data subject rights. For more information, please see Meta's Privacy Policy. You can exercise your data subject rights against us or against Meta. The legal basis is your consent (Art. 6(1)(a) GDPR); without your consent the Meta Pixel is not loaded. You can withdraw your consent at any time via the "Cookie settings" link in the footer.

Sales via the Amazon marketplace

We also offer our products via the Amazon marketplace. We connect order processing with our shop system Shopify using the "Marketplace Connect" application. If you order from us via Amazon, we receive from Amazon the data required for processing (name, delivery and billing address, items ordered, order number, and where applicable email address or Amazon contact address) and process it in our shop system in order to perform the contract, ship the order, issue invoices and comply with statutory retention obligations (Art. 6(1)(b) and (c) GDPR). Amazon itself is responsible for the processing of your data by Amazon when you use Amazon; Amazon's privacy notice applies in this respect. We do not use data from Amazon orders for advertising beyond the processing of your order unless you have expressly consented.

Relationship with Shopify

The Services are hosted by Shopify, who collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be shared with Shopify and may be shared with third parties that may be located in countries outside of the country where you reside, in order to provide and improve the Services for you. In order to protect, expand and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our shop, with other merchants and with Shopify. In order to deliver those advanced features, Shopify may use personal information collected through your interactions with our shop, with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and your associated rights, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information here Shopify Privacy Portal link.

Third party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request its deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

• Right to access / know. You may have a right to request access to personal information that we hold about you.
• Right to delete. You may have a right to request that we delete personal information we maintain about you.
• Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise these rights where indicated on the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and your associated rights, including rights with respect to data processed by Shopify, please see https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity before processing your request, where permitted or required by applicable law. In accordance with applicable laws, you may designate an authorised agent to make requests to exercise your rights on your behalf. Before we accept such a request from an agent, we will require the agent to provide proof you have authorised them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority. The competent supervisory authority in Austria is the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at. For the European Economic Area, you can find a list of the relevant supervisory data protection authorities. If you wish to access them, you can do so here.

International transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or United Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection. For transfers to the United States, this is in particular the EU-US Data Privacy Framework for certified recipients. The safeguards for each service are listed in the section "Services used and legal bases".

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at office@2mountain-development.com or contact us by mail at Neualmerstraße 37, 5400 Hallein, Austria. For the purpose of applicable data protection laws, we are the data controller of your personal information.

Withdrawal function

You can declare your withdrawal directly online via our electronic withdrawal function. If you declare a withdrawal in this way, we process the data you provide – name, information identifying the contract (in particular the order number), your email address and any reason for withdrawal you voluntarily provide – solely to receive and process your withdrawal and to send you the legally required confirmation of receipt. The legal basis is Art. 6(1)(c) GDPR (compliance with a legal obligation). To technically provide the withdrawal function, we use the service provider Visionz GmbH as a processor pursuant to Art. 28 GDPR. The data processed in connection with the withdrawal function is deleted as soon as it is no longer required for the stated purposes and no statutory retention obligations prevent deletion.