You have decided on an electric golf trolley and want to know how ordering works? This guide explains how delivery, payment and withdrawal are handled at GOOTER, so you have everything you need before you buy. Whether you choose an electric golf trolley, a model with remote control or a golf scooter, the process is the same.
Delivery to all 27 EU countries
GOOTER delivers to all 27 countries of the European Union. Our models are in stock and delivery usually takes 7 business days. That applies to the trolley as well as to accessories such as the Hybrid Bag or the Travel Hard Case.
The BalancePro is the one exception: this model is available on request, and we will clarify availability and delivery time with you personally. Simply write to us via the contact page.
Shipping costs
Shipping costs depend on the destination country and on your order. They are calculated at checkout and shown there before you complete your order. So you always see what delivery costs before you pay.
Payment methods at a glance
At GOOTER you pay the way you prefer. You will find all the details on the payment methods page. Here is the overview:
| Payment method | How it works |
|---|---|
| Invoice with Klarna | Choose "Klarna" at checkout and then "Pay in 30 days". You receive your GOOTER and pay within 30 days. |
| 3 instalments with Klarna | Interest-free in three parts; the first is due when you order. |
| Prepayment by bank transfer | You receive our bank details on the order confirmation and by email. Delivery usually within 7 business days follows once payment has arrived. |
| Credit card, Apple Pay and PayPal | Immediate payment, then delivery usually within 7 business days. |
Invoice with Klarna
If you would like to check your order before paying, choose the Klarna invoice at checkout. You then have 30 days to pay. Klarna decides directly during the order process whether the payment method is approved for your order. The same applies to paying in instalments with Klarna.
Prepayment by bank transfer
With prepayment, you transfer the amount to our account after ordering. With an instant transfer, your money reaches us within seconds. The delivery period of usually 7 business days starts once payment has arrived. That matters if you need the trolley by a certain date, for a golf trip for example, so transfer the money early.
Credit card, Apple Pay and PayPal
These methods are paid immediately, so delivery (usually within 7 business days) starts as quickly as possible.
How your order works
- Choose a model: Compare the models in the electric golf trolleys collection or use the GOOTER quiz.
- Add to basket: Check the model and quantity, for example whether you would also like a Hybrid Bag as a golf bag and trolley combination.
- Checkout: Enter your delivery address. Shipping costs are calculated here.
- Choose a payment method: Invoice, instalments, prepayment, credit card, Apple Pay or PayPal.
- Confirmation and delivery: You receive an order confirmation. Delivery usually takes place within 7 business days.
Withdrawal: 14 days
As a consumer you have a statutory right of withdrawal for distance contracts. You may withdraw from the contract within fourteen days without giving a reason. The period starts on the day on which you, or a third party named by you, take possession of the goods. You will find the full notice, including the model withdrawal form, on the right of withdrawal page. Please read it before you buy, because it is the binding wording.
Service and spare parts
You are not on your own after the purchase either. Spare parts are available. Service and repairs are coordinated through GOOTER. If a replacement unit is required under the statutory warranty, we will arrange it. For our golf scooters, we coordinate repairs through partners, generally in your region. You will find the details in our article GOOTER service, spare parts and warranty.
Frequently asked questions
How quickly will my golf trolley be delivered?
The models are in stock and delivery usually takes 7 business days, with EU-wide shipping. With prepayment, the period starts once payment has arrived. Only the BalancePro is available on request.
How much does shipping cost?
Shipping costs are calculated at checkout and shown before you complete your order. They vary depending on your order and the destination country.
Can I buy on invoice?
Yes, via Klarna: choose "Klarna" at checkout and then "Pay in 30 days". Klarna decides on approval during the order process. Alternatively you can pay in instalments with Klarna, by prepayment, credit card, Apple Pay or PayPal.
Conclusion: ordering without surprises
Delivery to all 27 EU countries usually within 7 business days, transparent shipping costs at checkout and several payment methods including invoice: that is how your electric golf caddy reaches you without detours. Still looking for the right model? Our guide Buying an electric golf trolley will help. If a remote control matters to you, you will find models in the remote control golf trolleys collection.
